About Us

Our Firm

Quest CPAs PLLC is a team of highly experienced professionals committed to helping our clients while enjoying all aspects of life and business. An integral part of this process is our mission statement or what we refer to as the Quest CPAs Advantage:
Our mission is to always provide the highest level of quality, expertise, service, and timeliness.

Quality

Quality – the degree of excellence of a product or service. We believe your audit or tax return should be completed with excellence. In a world where competency is no longer commonplace, we invest heavily in professional libraries and research databases to ensure we always have the latest resources available. This ensures your service is performed with the utmost quality by our experienced professionals.

Expertise

Expertise – specialized knowledge and skill. We specialize – on purpose – in a very limited number of industries for audits. Such specialization takes a tremendous time commitment to these industries (some authorities suggest a minimum of 10,000 hours and we agree with this estimate). Our reputation as experts for auditing such industries has made our commitment worthwhile. Our clients appreciate the many benefits that come out of this specialization: they get to work with those who understand their industry, their engagement is often performed far more efficiently than if performed by a firm that does not specialize in their industry (and this leads to both time and cost saving factors), and it’s just nice to work with people who know what they are doing.

Service

Service – cheerfully solving problems for others. We believe that professional service should include several components. Timeliness (more on this discussed below), competence (yes, it should be correct advice or if we don’t know we will research the answer and get back to you as soon as possible), helpfulness (let’s drop the hypothetic and deal with reality using terms we all understand), and cheerfulness (honestly, if we need more pessimism, we can always turn on the news). We appreciate our clients keeping in touch with us and we never charge for answering their questions via phone calls or emails – we know there is truth in the old saying that an ounce of prevention is worth a pound of cure.

Timeliness

Timeliness – jobs completed at an appropriate time. One of the most common compliments we receive from clients is … “Thanks so much for getting our job completed in such a timely manner.” To us this is just good business and common sense. In one respect, the value of financial information is like the value of fruit or fish, it diminishes with time. In other words, we believe it is very important to get audits or tax returns completed as soon as possible because unnecessarily delaying the job can lead to less useful information. There is little value in an accountant explaining to an audit client that “you were broke nine months ago” since the client will undoubtedly know by then and course corrections may be a moot point. To make good financial decisions, you need timely financial information, and therefore, we always make it a goal of every engagement to provide a timely service.
© 2017 Quest CPAs PLLC - 11501 Highway 95, Payette, Idaho 83661, 208-642-1417 - Contact